As hoteliers look to connect with guests in new ways across their entire journey, they’re leaning on data to drive personalized experiences and capture more revenue.
Online shopping and internet-based transactions are as “frictionless” as it gets and can help lead to increased spending from guests.
Hospitality tech vendors have stepped up to the plate and pivoted to rapidly deploy new features to help handle this increased workload. Here’s what to look for in a platform.
A new Special Report looks at the critical role of distribution as demand recovers, new editors and contributors have been added to the mix, and HR2020 opens for monthly partnerships to raise money for line-level hoteliers.