With so much focus on getting heads in beds amidst the constant drama of COVID-19, hoteliers can forget that there are other profit makers built into their properties that need their attention.
A look at one management company that saw the downturn as an opportunity to ramp up its regional sales efforts, getting a step ahead of the competition, and has reaped the rewards.
Online shopping and internet-based transactions are as “frictionless” as it gets and can help lead to increased spending from guests.
Hospitality tech vendors have stepped up to the plate and pivoted to rapidly deploy new features to help handle this increased workload. Here’s what to look for in a platform.