This week’s most popular links:
- Attribute-based selling is urgently needed for hotels to survive (Hotel Recovery)
- Why Bill Gates is wrong and business travel won’t die in 2021 (PhocusWire)
- Lessons learned in 2020 spark new trends for frontline workers (Hospitality Net)
- How to up your game and beat OTAs – Part 2 (AccomNews)
- ‘View from the Top’ takes hard look at where industry is headed (Hotel Management)

Hotel Recovery 2020 will press on in the new year, introducing partner programs to help hospitality businesses contribute to industry wide recovery efforts while getting their message in front of a community of hotel owners, operators and executives.
This week’s most popular links:
- Investors Scout Distressed Assets as Money Runs Out (HNN)
- Owners vs. Loyalty Programs: Time for Transparency, Shared Risk? (HOTELS)
- CitizenM Offers Corporate Subscription (Hospitality Insights)
- A Lifestyle Hotel Brand Fights Through Carnage to Stay Independent (Skift)
- Webinar: Revenue Management Strategies That Work During a Pandemic
(Revenue Forum)
This week’s most popular links:
- Creativity Tapped to Stretch Leisure Season Past Summer (HNN)
- COVID: The ‘Change Agent’ For Hotel Revenue Teams (SHR)
- Helping Hotels Plan for Recovery Through a Data and Omnichannel Based Approach (Amadeus)
- The New Prospectors of Revenue Management (HR2020)
- NYC Hoteliers Navigate ‘Tricky’ Quarantine Mandate (HNN)
What Hoteliers Need to Know Today:
- ‘Golden Records’ Allow Re-Shaping of Guest Experience (HR2020)
- We’re Out of the Rut. Now What? (HospitalityNet)
- How Revenue Managers are Preparing for Recovery (OTA Insight)
- 10 Key Features for COVID Response Software (HOTELS)
- Millions of Visitors Flock to Wuhan (South China Morning Post)
- Global Brands Plea for State Help With Recovery (PhocusWire)
What Hoteliers Need to Know Today:
- Risk of Catching COVID in a Hotel Room is Low (Business Insider)
- Study: $75B US Revenue Loss in Next 12 Months (HOTELS)
- Why Reputation Management Doesn’t Work (Aspire Marketing)
- Scars Inflicted on Travel Are Looking Permanent (Bloomberg Opinion)
- Google Adds Hotel, Flight Availability Data (PhocusWire)
What Hoteliers Need to Know Today:
- Alternative Uses for a Hotel During COVID-19 (Hotstats)
- Virtual Connections: Building Relationships with Travelers (PhocusWire)
- Positioning Hotels to Drive Business in H2 2020 (Lodging)
- Booking.com Says Hotels Able to Hold Rates (Skift)
- How MGM Resorts Is Implementing Innovative F&B Tech (Hospitality Technology)
- Accor Sees Super-Short Booking Window Emerge (PhocusWire)
- July Employment Numbers Show Uptick (Lodging)
- Workforce Management as Hospitality Reopens (Hospitality Technology)
What Hoteliers Need to Know Today:
- Hyatt CEO: Hotels Don’t Need Vaccine to Recover (Skift)
- 3 Crucial COVID-Era Hotel Marketing Strategies (SHR)
- Critical Considerations for Owners Reopening Hotels (HNN)
- Six Months Into COVID-19: What Does the Data Say? (HNN)
- Hotels Challenge Insurers’ Refusal to Cover Loss (Lodging Leaders)
- Criton Adds Contactless Food Ordering System (Boutique Hotelier)
- Expedia Expands Wholesale Rate Program (Phocuswire)
What Hoteliers Need to Know Today:
- Forecasting Performance in Post-COVID World (HOTELS)
- Q&A: Covid-19 Will Bring a Shift Toward Personalization (Skift)
- Hoteliers Transform the Future of In-Room Dining (Lodging)
- Best Western CEO Says U.S. Hotels Need 6-Month Lifeline (Skift)
- Host expects ‘record levels’ of closures in top markets (HNN)